Privacy Policy

Information collected

When a visitor sends a form, the submitted information may include name, work email, company, product focus, application notes, and any voluntary details about vehicle coverage or documentation needs. This information helps Valeo understand whether the request concerns ignition and electrical parts, cooling system parts, driveline and clutch parts, automotive lighting, or another professional sourcing topic.

How information is used

Submitted details may be used to answer the inquiry, prepare a quotation path, route the message to the right technical or commercial contact, improve response quality, and maintain a record of professional communication. Valeo may use category, region, and channel information to avoid generic replies and provide a more relevant sourcing response.

For example, information about vehicle coverage, target market, document requirements, and buying channel can help distinguish a distributor assortment request from a fleet maintenance request or workshop support question. This context reduces unnecessary follow-up and keeps the response aligned with the professional purpose of the inquiry.

Sharing and retention

Information may be shared with internal teams or authorized partners when that is necessary to respond to the request. Valeo does not require visitors to submit sensitive personal information through this site. Business inquiry records may be retained for a reasonable period to support follow-up, compliance review, or service continuity.

Visitor choices

Visitors may request that their inquiry details be corrected or removed where applicable. If a request cannot be processed without certain technical or company information, Valeo may ask for clarification before responding. Continued use of the site indicates acceptance of this privacy policy as it may be updated from time to time.